HP Hiring for Operation Analyst for Freshers - Apply Here

Company Name   :  Hewlett-Packard (HP)

Company Profile:

The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

Website : www8.hp.com

Job Role : IT Operations Analyst

Eligibility : Bachelor's Degree

Experience : 0 - 5 Years

Job Location : Bangalore


Job Description:

• Participates as a member of an Information Technology (IT) technical team. 
• Performs basic analysis of functional or service requirements. Implements end-user or enterprise infrastructure or services as prepared by more senior engineers.
• Provides end user and routine or basic support of enterprise platforms and services. Monitors the environment and resolves issues utilizing available knowledge reference documentation. 
• Monitors production schedules and ensures production jobs complete successfully without issues. 
• Ensures complete and timely hand-off of incidents to other support teams as appropriate. 
• Assists with enterprise-wide system maintenance and change implementation. 
• Performs work assigned by others. 
• Accountable for own work.

Skills:

• Good verbal and written communication skills. 
• Strong experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications). 
• Strong experience with business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt, Human Resources (HR), finance). 
• Experience in scripting and / or programming language. 
• Experience with implementation, problem analysis and solutioning of infrastructure and business application environments. 
• Foundational knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model. 
• Exhibits a high level of initiative and integrity. Possess creative ability, consulting skills, leadership qualities, credibility and self confidence. 
• Demonstrated ability to work with geographically dispersed teams. 
• Ability to translate business needs into technical requirements and solutions.

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