ING Vysya Bank Walkin Drive on 18th to 20th March 2015 - Apply Here

Company Name    :    ING Vysya

Company Profile :

WELCOME TO THE WORLD OF ING VYSYA CAREERS! ING VYSYA is looking for top talent. But why should you choose us above other companies? In a word: diversity. No other Financial Services Institution offers the diversity of growth, opportunities and cultures that you'll find at ING VYSYA. In the process of fostering a Global look & Outlook.

JOB Description :

• To handle 80 calls per day
• To have a talk time below 2 mins
• To deliver with AHT and ACW below 30 secs each
• Providing account information
• Blocking and reissuing cards
• Activation of card that is temporarily blocked
• Cheque book requests
• Statement requests
• DD requests
• ATM Pin / TPin / MI Bank Pin requests
• Mibank ID activation / reactivation / deactivation
• Phone number updation
• Email ID updation
• SMS alert registration
• Product/Process Query handling
• Responding to queries on Demat (T-1 data)
• Responding to queries on Consumer Finance
• Cross-selling
• Answer calls in a courteous manner
• Answer calls within one ring
• Complaint logging and tracking
• Identify steps in work processes that can be improved
• Identify improvement opportunities and propose timely suggestions
• Timing: 11am - 5pm
• Contact Person: Priyanka/Chandana

Venue
ING Vysya Bank
Regional Office
#22 Hara Chamber
KH road or double road
BAngalore-27