Audi Hiring For (B.A / B.Tech / MBA) Graduates (Service Analyst) - Apply Now
Company Name : Audi India
Company Profile : Audi India Pvt Ltd is a division of the German automobile manufacturer Audi and the Volkswagen Group India. It was founded in 2007 with headquarters in Mumbai, Maharashtra
Company Website : www.audi.com
Job Description :
Job Designation : Service Analyst - After Sales
Roles and Responsibilities :
Service Market analysis and activities :
- Exploits the market for workshop services with detailed knowledge of the service business and targeted deployment of marketing instruments.
- Develops campaigns and offers and ensures they are introduced
- Monitors special market characteristics (e.g. customer structure)
- Regular monitoring and analysis of customer and competitor behaviour in the service market, to quickly identify promising market opportunities;
- Evaluation of information on changes in the environment (infrastructure, industrial locations, demographic trends); monitoring and analysis of changes in market share in individual service areas.
- Developing strategies in order to increase Service market shares - both as a proportion of servicing and repair hours
- Creating a range of products and services oriented to customer needs and beating the competition (e.g. express service, clever repair etc).
- Determining appropriate market prices for different services and customer groups (e.g. "do it yourself", segment II/III customers).
- Design of custom advertising and promotional measures and use of centralised campaign packages and promotional materials (e.g. Service Advertising Manual).
- Development of specific measures incorporating existing Audi Service programmes
- Closely monitors effectiveness of service programs and makes corrections based on market needs
- Monitors and negotiates contracts with Service market vendors (e.g. Engine oil vendors etc)
- Administers and maintains Audi HSO systems and ensures usage by dealers
- Closely works with Parts and Accessories manager to develop various offers
- Dealer Management system and interface systems requirements coordination with IT dept.
- Take up network and Audi business process requirements with DMS team and implement
- Follow up and coordinate with dealers and IT team for rollout and process set up.
- New initiatives on DMS/IT
- Reporting:
- Prepares a monthly report on service business
- Use DMS for improve service operations and business at dealer level.
- B.E/ university degree, MBA preferred
- Well Experienced in automotive/retail industry in similar position
- Excellent english communication, presentation and analytical skills
- German and Hindi appreciated
Salary : Best In The Industry.
Educational Qualification : B.E/ university degree, MBA preferred
Apply Mode : Online
Apply Job : Click Here
Audi Hiring For (B.A / B.Tech / MBA) Graduates (Service Analyst) - Apply Now
Reviewed by thirupa
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10:47 PM
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Reviewed by thirupa
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10:47 PM
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