RedBus Walkin Drive On 28th To 30th Jan 2015 For Freshers And Experienced Graduates - Apply Now

Company Name : RedBus

Company Profile : redBus, also known as redBus.in, is India's biggest online bus ticket and hotel booking company.[citation needed] The company also sells tickets through offline outlets. It has offices in Ahmedabad, Bangalore, Chennai, Coimbatore, Delhi, Hyderabad, Mumbai, Pune, Vijayawada and Visakhapatnam.

Company Website : www.redbus.in

Job Description :

Job Designation : Customer Support Executive

Job Description :

This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request. This client facing role is a crucial aspect of the redBus branding, hence needs to maintain utmost professionalism while interacting with customers.

Primary Tasks :

Keep customer first.
To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
Deliver world class customer service and build customer satisfaction and loyalty.
Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Respond to Sales Enquiries from new and existing customers.
Meet Sales Targets & call quality standards.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.

Skills :

Excellent communication (oral and written), interpersonal skills.
Self-motivated and flexible to work in shifts ( only morning and evening shifts ).
Should have negotiation skills to deal with different kinds of customers and different situations.
Customer centric.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.

Job Location : Bangalore

Salary : Best In The Industry.

Educational Qualification : Any Graduate

Experience Required : 0 - 3 Years

Apply Mode : Walkin

Important Dates : 28 Jan to 30 Jan 2015

Walkin Dates : 28 Jan to 30 Jan 2015

Walkin Time : 10:00 AM - 12:00 PM

Walkin Venue :

RedBus No. 330, 3rd Main,
7th Cross, Domlur Layout,
Adjacent To Hyundai Service Centre,

Bangalore, Karnataka - 560071.