THOMSON REUTERS Hiring for Freshers - Apply Now

Company Name : Thomson Reuters

Company Profile :

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Description :

PRIMARY OBJECTIVESResponsible for change and problem management, application, and configuration management and production support of strategic web-based applications on Windows 2003/2008, and Linux platforms. A considerable understanding of Thomson business processes, product lines, and internal and external customers is also preferred.

MAJOR AREAS OF ACCOUNTABILITY

1. Work with developers to implement applications into production and construct an on-going support model including release/code and change management for maintaining the strategic environments (i.e. production, QA, etc.). (40%)

2. Provide problem management services by utilizing diagnostic and debugging tools to aid in troubleshooting efforts including 24x7 rotating pager support. (20%)

3. Provide well-written documentation and technical presentations on projects supported by group.(20%)4. Coordinate the implementation of application monitoring, establish support documentation and provide training on products and procedures. (20%)RESPONSIBILITY FOR WORK OF OTHERS Lead project initiatives as requested Act as customer interface into DCO and coordinate various projects as requested Evaluate and recommend improvements to group processes and technology solutions, i.e. monitoring standards, change/problem management

REQUIREMENTS:

Education

Four-year college degree, two-year technical college degree, or equivalent work experience
Knowledge and Skills
Work independently on complex tasks with minimal technical and management guidance
Excellent written and verbal communications
Demonstrated ability to learn new platforms and technologies with a keen interest in expanding and applying this knowledge as new ones emerge
Ability to code and script (batch, shell, powershell, vbscript, python, perl, etc.)
Experience with a wide range of IT functions with a strong interest in application support, tools, application integrity, and overall systems configuration
Demonstrated ability to work effectively in a fast-paced, challenging team environment
Ability to manage multiple and sometimes competing priorities
Good analytical, organization, multitasking and prioritization skills required
Good customer relationship management skills
Independence to acquire and maintain technical skills for professional development
Organized and creative problem solving skills
Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including providing 24x7 pager coverage on a rotating basis
General knowledge of Thomson Reuters products is preferred
Previous Experience
Working knowledge of Windows Server 2003/2008, Unix/Linux platforms required.
Proven troubleshooting and problem solving ability required.
Working experience of web technologies, browsers and terminology (i.e. HTML, Active Server Pages, CGI, XML, JSP, .net, etc.) preferred