Cipher Cloud Walkin Drive for freshers ( Any Graduate ) - Apply Now

Company Name : CipherCloud India Private Limited

Company Profile:

CipherCloud, the leader in cloud information protection, enables organizations to securely adopt cloud applications by overcoming data privacy, residency, security, and regulatory compliance risks. CipherCloud delivers an open platform with comprehensive security controls including encryption, tokenization, cloud data loss prevention, cloud malware detection, and activity monitoring. CipherCloud’s ground breaking technology protects sensitive information in real time, before it is sent to the cloud, while preserving application usability and functionality.

Website : www.ciphercloud.com

Job Role : Support Analyst Trainee

Eligibility : Any Graduate

Experience : Freshers

Job Location : Hyderabad

Walk-In Date : 06 Feb 2015

Walk-In Time : 11:00 AM - 02:00 PM

Job Description:

Key hands-on and customer-facing role in the professional services group who will be responsible for CipherCloud solution support at customer sites remotely.
Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures.
Closely interact with enterprise customers in leading technical support of CipherCloud product issues.
Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers.

Technical Skills:

Linux Certified or Linux Trained.
CCNA , ITIL Certification is a Plus.
Basic shell scripting and networking knowledge.
Knowledge of Java and SQL is a plus.

Desired Skills:

Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting.
Working knowledge of load balancing, clustering, and redundancy is a plus.
Working knowledge of http, web applications, and email servers is a plus.
Working knowledge of networking and application security is a plus.
Working knowledge of enterprise databases is a plus.
Strong communication and incident management skills.
Thinks collaboratively and communicates effectively with customers, partners, and people at all levels.
Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment.
Ability to think outside the box and willingness to do whatever it takes to get the job done right and within schedule.
Good analytical and troubleshooting skills.
Team player.

Venue Details:

Unit No:04-01, 4th floor,

Block - 2,Cyberpearl,

Hi-Tech City, Madhapur,

Hyderabad . - See more at: http://www.todaywalkins.com/CipherCloud-walk-in-SupportAnalystTrainee.aspx#sthash.rWqtIE2X.dpuf